AI driven Customer Insights
We'll analyze support and sales calls to provide executive dashboards and actionable insights on sentiment, satisfaction, agent performance, churn risk factors, automation opportunities, objections and content gaps.
Quickly maximize efficiency, reduce costs, and increase customer experience by letting us comprehensively audit and evaluate your real customer interactions.
Why the need?
Identify true pain points within your customer interactions
Discover emotional triggers, frustrations & challenges
Benchmark the performance of your sales or support teams
Predict churn based on customer sentiment
How do we help
Utilize cutting-edge AI technology to quickly process and analyze your customer interactions
Extract Insight, sentiments, product perception
Recommend areas of improvement & training
Feed Insights into sales and support knowledge base systems
Our commitment
Portal access to Insights
Efficiency gains
Cost reduction opportunities
Increase Customer Experience
Security & Privacy of your data
Executive metrics ready for Board conversations
Customized KPIs